Returns & Exchanges

At Olivia & Grace, we want you to love every piece you purchase. If you are not completely satisfied, we offer a hassle-free return or exchange process within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Place the unworn items with original tags attached into the original shipping bag or a secure box of your choice.

  • 3.
    Attach the Label

    Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

  • 4.
    Drop Off and Refund

    Hand your package to the designated carrier; once received at our warehouse, your refund will be processed within 5-7 business days.