Returns & Exchanges
At Olivia & Grace, we want you to love every piece you purchase. If you are not completely satisfied, we offer a hassle-free return or exchange process within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Place the unworn items with original tags attached into the original shipping bag or a secure box of your choice.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once received at our warehouse, your refund will be processed within 5-7 business days.